Introduction

Welcome to House of Xenom ("House of Xenom," "we," "our," or "us").

These Terms & Conditions govern your access to and use of the House of Xenom website, its associated brands, products, services, content, and affiliated digital experiences (collectively, the "Site").

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these Terms, you should discontinue use of the Site immediately.

House of Xenom reserves the right to modify, update, or replace any portion of these Terms at any time without prior notice. Continued use of the Site following any changes constitutes acceptance of those changes.

Use of the Site

You must be at least 18 years of age or access the Site under the supervision of a parent or legal guardian.

Subject to these Terms, House of Xenom grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes.

You may not:

• Use the Site for unlawful purposes.
  
• Reproduce, distribute, modify, or exploit Site content without written permission.
  
• Interfere with the security or operation of the Site.
  
• Use the Site on behalf of third parties without authorization.
  
• Purchase products for unauthorized resale.
  

Any violation of these Terms may result in suspension or termination of access.

Accounts and Registration

Certain features of the Site may require account registration.

You agree to provide accurate and current information and to maintain the confidentiality of your account credentials.

You are solely responsible for all activity occurring under your account.

House of Xenom shall not be liable for any loss or damage resulting from unauthorized access to your account.

Communications

By subscribing to our mailing list, creating an account, or otherwise providing contact information, you consent to receive communications regarding releases, products, updates, events, and promotional content.

You may unsubscribe from marketing communications at any time.

User Content and Submissions

Any reviews, comments, suggestions, feedback, ideas, or other materials submitted to House of Xenom ("Submissions") may be used by House of Xenom without restriction or compensation.

By submitting content, you grant House of Xenom a perpetual, worldwide, royalty-free right to use, reproduce, publish, display, modify, and distribute such content in connection with its business and brands.

You agree not to submit unlawful, misleading, defamatory, or infringing content.

House of Xenom reserves the right to remove or edit user-submitted content at its discretion.

Products and Availability

Products offered through House of Xenom may include creations released under various brands operating within the House of Xenom ecosystem.

All products are subject to availability.

We reserve the right to modify, discontinue, limit, or refuse the sale of any product at any time without prior notice.

Product descriptions, imagery, and representations are provided for informational purposes. While we strive for accuracy, variations may occur.

Product Disclaimer

Many House of Xenom creations utilize natural ingredients and artisanal materials.

Variations in color, appearance, and aroma between production batches are considered normal characteristics of such products and do not constitute defects.

Fragrance perception is subjective and may vary between individuals.

Allergies and Sensitivities

Customers are responsible for reviewing product information prior to use.

House of Xenom shall not be liable for allergic reactions, sensitivities, or adverse effects arising from product use.

If irritation occurs, discontinue use immediately and seek professional medical advice where appropriate.

Orders and Pricing

All orders are subject to acceptance and availability.

House of Xenom reserves the right to refuse, cancel, or limit any order for any reason, including but not limited to:

• Pricing errors
  
• Product availability issues
  
• Suspected fraud
  
• Violation of these Terms
  

If an error is identified after an order has been placed, we reserve the right to cancel the order and issue an appropriate refund.

Prices are subject to change without notice.

Shipping and Customs

Customers are responsible for complying with local import regulations and for any customs duties, taxes, fees, or charges imposed by their destination country.

House of Xenom shall not be responsible for shipments delayed, refused, seized, returned, or destroyed due to customs regulations or import restrictions.

Intellectual Property

All content on the Site, including but not limited to:

• Logos
  
• Brand names
  
• Stories
  
• Characters
  
• Chapters
  
• Narrative concepts
  
• Artwork
  
• Product designs
  
• Images
  
• Videos
  
• Text
  
• Graphics
  
• Software
  

and all associated intellectual property rights are owned by or licensed to House of Xenom.

This protection extends to all fictional worlds, lore, visual identities, audiovisual works, storytelling elements, and associated creative works developed under House of Xenom and its brands, including Era Novum.

No portion of the Site may be copied, reproduced, distributed, modified, republished, or exploited without prior written consent.

Third-Party Links

The Site may contain links to third-party websites or services.

House of Xenom is not responsible for the content, policies, or practices of such third parties.

Accessing third-party websites is done at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, House of Xenom shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of the Site
  
• Inability to access the Site
  
• Product use
  
• Service interruptions
  
• Unauthorized account access
  
• Third-party actions
  

Your use of the Site is at your sole risk.

Force Majeure

House of Xenom shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to natural disasters, governmental actions, customs delays, transportation disruptions, labor disputes, internet failures, pandemics, or other unforeseen events.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

Right to Refuse Service

House of Xenom reserves the right to refuse service, cancel orders, limit quantities, terminate accounts, or restrict access to the Site at its sole discretion where permitted by applicable law.

Termination

House of Xenom reserves the right to suspend, restrict, or terminate access to the Site at any time and without prior notice if a user violates these Terms or applicable law.

Termination shall not affect any rights or obligations accrued prior to termination.

Contact

House of Xenom FZE

Sharjah, United Arab Emirates

x@houseofxenom.com